Joe Cooper Ford of Shawnee

Frequently Asked Questions at Joe Cooper Ford of Shawnee

Joe Cooper Ford of Shawnee

Frequently Asked Questions

at Joe Cooper Ford of Shawnee

Many of our guests from Harrah, Tecumseh and Seminole have questions — and our team at Joe Cooper Ford of Shawnee loves answering them! Whether it’s about our new inventory, financing process or auto services that our reputable service center provides, we wanted to list out the frequently asked questions we receive from our community for your convenience. Always feel free to give us a call if you have a more specific question, but keep scrolling below to learn more about how we do things here at Joe Cooper Ford of Shawnee.

Sales FAQs

When you shop with Joe Cooper Ford of Shawnee, get ready for a shopping experience like you’ve never had before. We treat our customers to the VIP Shopping Experience when they schedule a test drive at our dealership. We’ll have the Ford of your choice at the door waiting for your inspection, and a member of our team will be available to answer any questions as you drive throughout Shawnee. If the new vehicle has won you over, we’ll introduce you to our finance team and walk you through the finance process at a pace that’s just right.

Absolutely. While we’re proud of our selection of new Ford models — like the Bronco Sport, Mustang, Escape, F-150, Explorer and Expedition — we have found that our guests from Harrah, Tecumseh and Seminole want more options. That’s why we now have the option to customize your new Ford to your exact preferences. Have a specific powertrain in mind for your Ford? Searching for a specific luxury package? Or what about exterior colors, accessories, technology features, performance packages or interior convenience features? Custom order your new model to have decisive power in everything from the wheels to the moonroof.

Hybrid and all-electric vehicles offer drivers many advantages over their gas-powered counterparts. You’ll first notice how environmentally friendly these models can be — some boast upwards of 40, 45 or even 50 MPGe, while all-electric models qualify as zero-emission vehicles. With all this efficiency, the earth gets a little breather while your long-term costs go down. Savings on standard engine upkeep (like oil changes) are standard, along with federal and state tax incentives (so your upfront costs are diminished as well). And to top it all off, the hybrid and all-electric vehicle battery warranties are nearly twice as long as gas-powered vehicles, so you’ll be protected from dead batteries long after you drive it home.

It’s all about standards. While our inventory of used models have been thoroughly inspected by our technicians, in order to receive Cooper certification, pre-owned models are held to an even higher standard. Any vehicle can be a part of the Cooper Certified program , but not all receive certification. Along with a highly detailed engine, exterior and interior inspection, our technicians perform a test drive to ensure everything is in working order. Plus, a Cooper Certified model comes with a three-month/3,000-mile limited warranty for additional peace of mind. With a used car, you’ll receive a quality vehicle. But with a Cooper Certified model, you’re receiving an exceptional vehicle.

Easily! When you use our software to purchase your vehicle, you can request home delivery once you’ve finished the application. Our team will be in touch to discuss scheduling, confirm the details of your order and ask if there’s anything else we can help with. If you’re approved for credit and satisfied with your order, expect to see your shiny new Ford in your driveway very soon. It’s as easy as Shop. Click. Drive!

Live Market Pricing is the fancy name that we call our special software that calculates the final price of every used vehicle on our lots. It searches hundreds of local used car postings across the internet to determine the current value of each model. By cross-referencing industry websites, analyzing the used car market daily and adjusting our prices accordingly, we’re confident that our prices are some of the best in Oklahoma. Our team knows that if we don’t have the best market value, we can practically guarantee you’ll go elsewhere for your used model. But with Live Market Pricing, we’re sure that the price you see is consistent, and not only across our dealerships, but across the internet, too.

Finance and Service FAQs

Great question! The last thing we’d want for you is another trip back home if you forget a document or two. For a smooth, seamless buying or leasing process, here is our list of cards, documents and more:

  • 1. Driver’s license
  • 2. Social security card
  • 3. Proof of car insurance
  • 4. Wallet or checkbook
  • 5. Proof of employment, residence and salary

Absolutely! Our online credit application is easy to submit, and every piece of information you share with us will be secured in our files. If you’re denied credit, don’t be discouraged — your credit score is always fluctuating, and there are tangible steps you can take to improve it over time. First, ask a family member or trusted friend to be your co-signer, or reach out to our team to ask specific questions on your application denial. Focus on repairing your credit, and in the meantime, we’ll be here to help in any way that we can.

Easy — all you’ll need to do is enter the year, make and model of your vehicle in our online TradePending tool. After a quick analysis of the current market, our local area and other important factors, TradePending will give you an offer for your model! What’s next? Bring your vehicle and your quote to our dealership for our team to verify its features and condition, and once we’ve settled on a price, we can walk you through our many inventories to help you pick your favorite vehicle!

Well, not only are our monthly specials on new and used models updated every month with our latest offers, but here at Joe Cooper Ford of Shawnee, we price the vehicles we sell reasonably. It’s easiest to know if you’re getting a good deal if you’ve done research on the specific make and model of your choice. Check Kelley Blue Book® and other resources to ensure MSRP and value, plus use our online finance resources like the credit pre-approval form and trade-in tool and watch your bottom line improve. Here at Joe Cooper Ford of Shawnee, no matter what car you choose to drive home, you’re sure to get a good deal. Plus, we offer a Best Trade Guarantee on all trade-in vehicles! If you bring in a trade offer from another dealer for your current vehicle, we promise to beat it by $500!*

While it may be tempting to take your vehicle to a local mechanic, trust the certified technicians at our service center to accurately complete your model’s repair in a timely manner. We know your model inside and out — thanks to regular training — and we have access to OEM parts (in case you need a replacement) and proper diagnostic equipment. We’re also knowledgeable of what’s covered under your car’s warranty, which most mechanics in the surrounding area won’t be able to honor. Plus, you can request a day and time for our Ford Mobile Service van to visit your home to complete basic repairs remotely.

Genuine OEM parts have been specifically designed and fitted to your exact make and model, which means they’ll operate at maximum efficiency. Sure, you could go with the generic brands for your vehicle, but OEM parts keep your car, truck or SUV true to form. Our technicians recommend purchasing genuine OEM parts for your vehicle so that you can enjoy optimal performance and peace of mind.

Can’t find your question on our list? Give us a call, contact us online or stop by our location at 4921 N Automall Dr, Shawnee, OK 74804 to speak to a member of our team in person. We look forward to serving our customers from Harrah, Tecumseh and Seminole.

*Best trade guarantee excludes other Joe Cooper Dealers. Please contact dealer for complete details.